Refunds and right of withdrawal

Last updated: 3 November 2026

Purchasing is not active yet. This policy will apply to all orders once it opens. Refunds will be paid by our payment provider and reseller, Lemon Squeezy, to the original payment method.

1. Right of withdrawal (EU, EEA and UK consumers)

If you are a consumer in the EU, EEA or UK, you have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period ends 14 days after the day the contract is concluded.

When the right ends early: YoyliOS is digital content that is not supplied on a physical medium. At checkout you can ask us to deliver the download and license key immediately. If you expressly agree to immediate delivery and confirm that you understand you then lose your right of withdrawal, and we confirm this to you by email, you lose the right of withdrawal once the download or license key has been made available to you. If you do not give this consent, delivery starts only after the 14 days, or you keep the right of withdrawal.

How to withdraw: send us a clear statement (for example by email to [email protected]) before the period ends. You may use the model form below, but you do not have to.

Effects of withdrawal: we will refund all payments received from you without undue delay and no later than 14 days from the day we receive your withdrawal, using the same payment method you used, at no cost to you. You must then stop using YoyliOS, and the license key will be deactivated.

2. Faulty product

Separately from the right of withdrawal, if YoyliOS does not work as described or does not meet the requirements stated before purchase, you are entitled to the remedies your local law provides (in the EU and UK: repair, or a price reduction or refund). Contact us at [email protected].

3. Other customers

Customers outside the EU, EEA and UK have the refund rights provided by the consumer law of their country. Contact us at [email protected] with your order number.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To YoyliOS, [email protected]:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the supply of the following digital content: YoyliOS license
Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is sent on paper):
Date:
(*) Delete as appropriate.